8332002780

Reviews for Stonebridge Crossing

Posted On: 7/16/2019

Best apartment staff I have encountered

The staff is very attentive and go out of their way to solve issues!
By: David W.     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/20/2019

Doing it right

Before selecting an apartment, I did some pretty thorough research. I have worked in the apartment management industry for over 8 years so my list of demands was pretty lengthy. During my research, I read about the various companies whom have attempted to manage this property but with little success. I just want to say that this team is doing it right. Move in process was simple. Maintenance is done promptly. Grounds are cleaned daily. Management is pleasant but not passive. And although we are short-term renters, we have loved it here so far. I want to caution folks whom are reading reviews because most people who rant and have ridiculous expectations of apartment management are simply ignorant as to their capabilities. Just because you pay rent, does not mean your washer might not break down or that your car might not get scratched in the parking lot. Property management can not CONTROL people. But they can respond to circumstances as they occur to the best of their ability and legal limitations. People throw trash. It happens everywhere!!! No one can stop it but it can be cleaned. Gates and compactors break down (usually from tenant and visitor misuse). It can't be prevented but it can be fixed. People just need to have realistic expectations. With that said...these folks are doing a great job! I'm so glad we moved here and would recommend highly to anyone. This team has the winning combination of great office staff and diligent maintenance and grounds. The team also plans and executes resident activities and appreciation events regularly. Thank you for all you do! It does not go unnoticed by everyone ;0)
By: Candie     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/14/2018

My response to your Maintenance staff

Had some maintenance done by Markus on the Tuesday the 13th he did such a awesome job.! Had some garbage to take down, as he was leaving he ask if he take it down for on his way out. He was such a gentleman. Your staff is so pleasant to work with when have a need to get something fixed. PS: You need to give Markus a raise in pay so you want lose him. Thank you Mrs. Garner
By: Linda Garner     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/10/2018

Maintenance

I stopped by the office this week to pick up a package I had ordered and while I was there I asked about a minor maintenance request. The request was taken care of before I got back home that same evening and they even left me an extra bulb for the vent-a-hood just in case it ever went out again! Awesome staff who really do care! Thanks to all the staff who work so diligently to provide a clean, well maintained place for us to call HOME!
By: Olivia Jennings     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/7/2017

Customer Service

Ive been a residence once before then I came back because staff is so friendly and prompt, also I had no problems when I was living there. The application process was fast and got instant approval and Gabby is really Customer friendly.
By: Diana Hernandez     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/24/2016

Great

I love it
By: Cordell Williams     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/16/2016

Happy Resident!

I moved to Stonebridge Crossing in September of 2014, and have LOVED my stay here. The staff are always friendly and helpful, and maintenance always cares for requests in a timely fashion. The apartments themselves give a lot of space for the money. The outdoor areas of the complex are well cared for as well. I am signing my 3rd lease term, and would highly recommend Stonebridge.
By: Emily     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/7/2016

Nice Place to live

Great place to live. I've never had any major issues with the apartments. Everyone at the office has been very nice and accommodating. When I first moved in, I had a maintenance issue that wasn't getting resolved but I believe new management took over and when I addressed it to them, It was taken care of right away. Neighbors are really nice. I've always felt safe living here. The only thing I would suggest is updating the apartments such as light fixtures, kitchen/bathroom flooring, interior doors, and few appliances. Paint job isn't the best. Carpet was new and my apartment is very spacious. I've never taken advantage of amenities but they have quite a bit.Overall nice place to live. I wouldn't mind staying another year.
By: Chasity Perry     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/19/2016

4year resident

I have lived here almost 4 years. I have no complaints other than the units could use some updating. Office staff is very friendly.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Posted On: 4/13/2016

AWESOME PLACE TO LIVE

Stonebridge Crossing was a great place to call home! Its in super great location, especially since I moved from out of town. There were several different faces in there constantly, Gabby was the only one who remained familiar. She also was very, very helpful when I moved in. She made sure all of my needs were taken care of during my transition. The other employees were always helpful as well. I was reading other reviews and thought I would share my great experience. I only needed to live there for a year and would go back if I needed another apartment. Also, maintenance was pretty steady and very professional.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Posted On: 4/13/2016

Great Staff

I have lived here since Oct '15. There is new management and they seem to care about residents concerns ... every issue I have had has been resolved quickly. A good place to live.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/4/2016

Good Place for Good People

I have enjoyed my stay here at Stonebridge Crossing. Have seen many staff changes, but the overall quality of living is still good. My only complaint would be an occasional loud car going through which is something I am not sure the management company can control. I hope they continue to screen their potential tenants to weed out loud or dirty residents.
By: Jessyca Robinson     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Noise
4.5 out of 5 stars
Location
5 out of 5 stars